Privacy Policy
Effective date: March 24, 2025. Last updated: March 24, 2025.
This Privacy Policy describes how Moment-M LLC (“Moment-M,” “we,” “us,” or “our”) collects, uses, and shares information when you use our website at moment-m.com (the “Site”) or otherwise engage with us in connection with our professional services. If you do not agree with this policy, please do not use the Site.
1. Information we collect
We collect information in three broad categories:
- Information you provide. When you contact us (for example by email, contact forms, scheduling tools, or during a project), you may provide your name, email address, phone number, company name, billing details, and the content of your messages.
- Information collected automatically. When you visit the Site, our hosting and analytics tools may collect technical data such as IP address, browser type, device type, general location (e.g., region or city derived from IP), referring URLs, and pages viewed. This may involve cookies or similar technologies as described below.
- Information from third parties. We may receive limited information from services we use to run our business (for example, email providers, payment processors, or advertising platforms), consistent with your settings and their policies.
2. How we use information
We use the information above to:
- Respond to inquiries, provide proposals, and deliver services you request;
- Operate, maintain, and improve the Site and our internal processes;
- Understand how visitors use the Site (for example, which pages are viewed) so we can improve content and user experience;
- Send administrative messages, invoices, and service-related communications;
- Comply with law, enforce our agreements, and protect the rights, safety, and security of Moment-M, our clients, and others.
We do not sell your personal information as that term is commonly understood in U.S. state privacy laws.
3. Cookies and similar technologies
The Site may use cookies, local storage, or pixels to remember preferences, measure performance, or support security. You can control cookies through your browser settings; disabling cookies may limit certain features of the Site.
4. Sharing of information
We share information only as needed to operate our business:
- Service providers. We use trusted vendors for hosting, email, analytics, customer relationship tools, and similar functions. They may process information on our behalf under contractual obligations.
- Legal and safety. We may disclose information if required by law, court order, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business transfers. If Moment-M is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction, subject to appropriate safeguards.
We do not share your information with unrelated third parties for their own direct marketing without your consent.
5. Data retention
We retain information for as long as needed to fulfill the purposes described in this policy, meet legal and accounting obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and the nature of our relationship with you.
6. Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, or alteration. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security.
7. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or export personal information, or to opt out of certain processing. To exercise these rights, contact us at the email below. We will respond consistent with applicable law. You may also have the right to lodge a complaint with a supervisory authority in your jurisdiction, where applicable.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and to request deletion, subject to exceptions. We do not discriminate against you for exercising these rights.
8. Children’s privacy
The Site is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take appropriate steps to delete it.
9. International visitors
Moment-M is based in the United States. If you access the Site from outside the United States, you understand that your information may be processed in the U.S. or other countries where we or our service providers operate, which may have different data protection rules than your country.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Material changes may be communicated through the Site or by email where appropriate. Your continued use of the Site after changes become effective constitutes acceptance of the updated policy.
11. Contact us
For questions about this Privacy Policy or our data practices, contact us at:
Moment-M LLC
Website: https://moment-m.com/